1. Refund Eligibility

Motivealth is committed to providing high-quality online yoga sessions. We understand that there may be situations where a refund is necessary. To be eligible for a refund, you must meet the following criteria:

1.1 Cancellations:

You may request a refund if you cancel a scheduled session within the specified cancellation period (as outlined in our session booking policy).

1.2 Technical Issues:

If you experience significant technical issues that prevent you from accessing our online yoga sessions, and these issues are not resolved within a reasonable time frame, you may be eligible for a refund.

1.3 Dissatisfaction:

If you are dissatisfied with the quality of our online yoga sessions, you may request a refund within days of the session.

2. Refund Requests

To request a refund, please contact our customer support team. In your request, please include your name, contact information, the reason for the refund request, and any relevant session details.

3. Refund Process

3.1 Cancellations:

If you are eligible for a refund due to session cancellations, we will process your refund within business days. The refund will be made to the original payment method used for the purchase.

3.2 Technical Issues:

If you experience technical issues that are not resolved within a reasonable time frame, we will review your case and, if eligible, process a refund within [3-4] business days.

3.3 Dissatisfaction:

If you are dissatisfied with our services, please contact our support team. We will work with you to understand the issue and, if deemed appropriate, provide a refund or alternative resolution within [3-5] business days.

4. No-Show Policy

If you do not attend a scheduled online yoga session and do not cancel within the specified cancellation period, you will not be eligible for a refund.

5. Changes to Refund Policy

Motivealth reserves the right to modify or update this refund policy at any time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

6. Contact Us

If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please contact us at [info@motivealth.com].